Welcome to the Shimadzu Connect Web Showcase!

This site is a reference and point of access for our other sites: the Virtual Advisor line of web applications and the ApplicationStation.
We hope you enjoy your experience here and find this site useful.


About Shimadzu

Founded in Kyoto, Japan in 1875, Shimadzu has been a leader in the world of science for 140 years and comprises three major divisions: Medical Diagnostics, Aerospace/ Industrial, and Analytical Instruments.

Shimadzu's Analytical Division is one of the world´s largest manufacturers of analytical instrumentation and environmental monitoring equipment. International sales, service, and technical support facilities are located in the United States, Germany, Singapore, Australia, China, Brazil, and Turkey, with numerous regional offices and distributors worldwide.

Our analytical instrumentation experience is comprehensive: from chromatography, spectroscopy, X-ray, and atomic absorption to physical measurement and testing equipment. Whatever the application or research area, Shimadzu continues to innovate.

Shimadzu Scientific Instruments (SSI) is the American subsidiary of Shimadzu Corporation, headquartered in Kyoto, Japan.

Detail from i-Series movie screenshot

Virtual Advisor

Since the first Virtual Advisor entered service, Shimadzu HPLC and TOC users have relied on it for 24/7 virtual technical support. Ten years later, we're proud to offer an expanded and improved line of Virtual Advisors to continue our tradition of superior technical support.

We currently provide Virtual Advisors for our Nexera/Prominence i-Series (LC-2030/2040), Nexera (LC-30), Prominence (LC-20), TOC-L, and TOC-V product lines.

Our newest site, the i-Series Virtual Advisor, provides support through cutting-edge animated movies for all periodic maintenance procedures involving the LC-2030 and LC-2040 liquid chromatography systems.

The content of all older Virtual Advisors has been upgraded from Flash to the modern and well-supported HTML5 video format.



Detail of applicationStation

Application Station

The Application Station represents Shimadzu's newest offering: a web site where users of all Shimadzu product lines can go to find a wide range of popular applications for use with our instruments.

Application Station is a mobile-friendly web site with advanced search functionality to help find exactly what you are looking for, fast. You can search by one or all of several criteria such as product line or anaylyte. When your search is complete, save it for later reference. You can view or download any applications returned by your search.

We hope you'll return often to our extensive and frequently updated collection of applications. The current collection consists of several thousand applications, though more will be added as they are developed. ApplicationStation is one more way for Shimadzu to help you make the best use of our instruments and your time.

  • Featuring...

  • Technical support and troubleshooting materials for the Nexera/ Prominence i-Series (LC-2030/2040) line of ultra-high performance liquid chromatographs.
  • Periodic Maintenance, Error Codes, a Glossary, Basic Troubleshooting, a collection of i-Series Applications, and an automated global Tech Support dispatcher.
  • Stunning new 3D video format captures Periodic Maintenance procedures in the finest detail!
  • Periodic Maintenance procedures include an integrated listing of parts, part numbers, and tools necessary to perform each procedure
  • New Error Codes feature includes a complete interactive reference form
i-Series Screenshot
Nexera Screenshot
  • Featuring...

  • Technical support and troubleshooting materials for the Nexera (30-series) line of ultra-high performance liquid chromatographs
  • Limited support for LCMS detectors commonly used with Nexera
  • Periodic Maintenance, Basic and Advanced Troubleshooting, Error Codes, a Glossary, a Parts List, Replacement Parts link, animations of LCMS Principles, and an automated global tech support dispatcher
  • Detailed movies of common Periodic Maintenance procedures.
  • New HTML5 video player allows you to play, pause, rewind, or change the playback speed faster or slower to suit your pace
  • New Error Codes feature includes a complete interactive reference form
  • Featuring...

  • Technical support and troubleshooting materials for the Prominence (20-series) line of high performance liquid chromatographs.
  • Support for LCMS-2020 and LCMS-2010EV mass spectrometry detectors
  • Periodic Maintenance, Basic and Advanced Troubleshooting, Error Codes, a Glossary, a Parts List, a Replacement Parts link, LCMS Principles animations, and an automated global Tech Support dispatcher
  • Detailed movies of common Periodic Maintenance procedures.
  • New HTML5 video player allows you to play, pause, rewind, or change the playback speed faster or slower to suit your pace
  • New Error Codes feature includes a complete interactive reference form
Prominence Screenshot
TOC-L Screenshot
  • Featuring...

  • Comprehensive technical support and troubleshooting materials for the TOC-L line of total organic carbon analyzers
  • Multilingual content includes complete translations for Chinese, Japanese, and French languages
  • Periodic Maintenance, Advanced Troubleshooting, Flowlines, Error Codes, a Glossary, a Parts List, a Replacement Parts link, TOC Principles animations, and an automated global Tech Support dispatcher
  • Detailed movies of common Periodic Maintenance procedures.
  • New HTML5 video player allows you to play, pause, rewind, or change the playback speed faster or slower to suit your pace
  • New Error Codes feature includes a complete interactive reference form
  • Featuring...

  • Comprehensive technical support and troubleshooting materials for the TOC-V line of total organic carbon analyzers
  • Periodic Maintenance, Flowlines, Advanced Troubleshooting, Error Codes, a Glossary, a Parts List, a Replacement Parts link, TOC Principles animations, and an automated global Tech Support dispatcher
  • Detailed movies of common Periodic Maintenance procedures.
  • New HTML5 video player allows you to play, pause, rewind, or change the playback speed faster or slower to suit your pace
  • New Error Codes feature includes a complete interactive reference form
TOC-V Screenshot
ApplicationStation Screenshot
  • Featuring...

  • Browse the front page of select popular applications or conduct a detailed search from our collection of applications representing all product lines and industries
  • Mobile-friendly web application displays well on devices ranging from iPhones to extra-large desktop screens
  • Instantly search thousands of applications with sophisticated filters
  • Easily download your search results in a zip file containing all PDF applications from your search
  • Save up to 20 custom searches to your account for future reference
  • Featuring...

  • Downloadable Adobe AIR applications in support of Shimadzu's AUW, TXB, TX, and TW-series balances.
  • Legacy archives of the first iteration of TOC-V and Prominence Virtual Advisors: These Sites feature some multilingual functionality not supported by newer Virtual Advisors.
Visit the site now
Downloads Screenshot